Customer Returns
We will accept the return of previously purchased merchandise with the following conditions –

A refund will gladly be given when –

  • Items are returned within 3 days from the date of purchase.
  • In the opinion of The Grapevine staff on duty, the garment has not been damaged or worn for any purpose other than trying on for fit and style.
  • A purchase receipt is provided showing the date and amount of purchase as well as payment method.

Refunds will be provided in the same form as original payment when possible.After 3 days, and up to 14 days from the date of purchase, the garment(s) may be returned for store credit if it has not been worn for purposes other than trying on for fit and style. Such return must be accompanied with a receipt.

After 14 days, a garment may be returned for store credit only if a manufacturing flaw is obvious. We reserve the right to make final determination as to whether or not a garment is flawed or has been damaged by unreasonable customer use. A return will not be permitted if it appears the garment has been damaged due to abnormal wear conditions.